Refunds- yes or no and when and what if?? - Page 1

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Jenni78

by Jenni78 on 28 April 2012 - 00:04

What do you all think about a breeder refunding a buyer the purchase price on a dog deemed to be damaged by environment or abuse? What if it's a gray area or a combination of factors that rendered the dog handicapped in some way and a significant amount of money needs to be spent immediately in order to make the dog able to live a happy and relatively pain-free life? If the owners are largely responsible for the dog's problem, or at least as responsible as genetics are, what comes first? Should the owner be refunded immediately if it means the dog will have to wait for the care it needs, or do you think the dog should be taken care of first and then the breeder and owner can work out any financial exchange later?

BlackthornGSD

by BlackthornGSD on 28 April 2012 - 00:04

What a person is contractually obligated to do and personally compelled to do are not always the same.

I think I couldn't answer the question posed as it is--too much depends on the circumstances and the specific situation.



Dawulf

by Dawulf on 28 April 2012 - 00:04

Caring for the dog comes first in my opinion. No dog should have to suffer in pain because so-and-so needs their money first. And if it were an abuse case, screw giving them their money back. I almost wonder if it were bad enough, if someone could be taken to court over abusing the animal in the first place (make 'em pay for the med bills, IF it was indeed caused by them abusing it). But I guess what your contract says re:refund could have something to do with whether or not they get their cash back at all.

Just my opinion.


Bhaugh

by Bhaugh on 28 April 2012 - 00:04

IMO it would depend on what the actual damage to the dog is (physical and mental must be considered together imo)? Ive worked with many abused dogs that could NOT be fixed.  Physical/mental seem to go hand in hand these days. I had a rescue shepherd that had a spine/knee problem AND she was an absolute nut job. I could have worked with her physical problems through surgery but she was too unstable to rehome. So with the vet it was determined to have her pts.

What is the mental condition of the dog your referring to?

by brynjulf on 28 April 2012 - 00:04

I think the dog should be taken care of first.  If there is any money left over after treatment, that amount should be returned to the former owner.  I would not refund money to anyone I even suspected abuse or abused by negligence or ignorance.  Call me a hard ass I dont care.  If there was an accident (example dog was run over by owner in the driveway)  there also would not be a refund.  My head would be spinning around like the Linda Blair if I got a dog back that was in that shape.  Also if a dog were left in a crate a zillion hours per day there would be not refund.  Now I would have to train the dog and break it of bad habits caused by confinement.  Sorry I couldnt be more helpful... kinda need more specifics.

Jenni78

by Jenni78 on 28 April 2012 - 00:04

Mentally, he's ok. Some bad habits, normal behavior for a certain type environment, but he's ok. Nothing he won't get over in a different environment in due time. Very strong temperament, thankfully. No reason at all he can't have a somewhat normal life in a different home with some common sense. I would never dump big bucks into a nut job or a dog that would never be happy. 

Jenni78

by Jenni78 on 28 April 2012 - 01:04

Actually, that does help. Thank you all. 

I don't want to give too many specifics because I hate to accuse someone of something without 110% proof, which is very difficult in this situation. Money is secondary to the dog, but when the dog needs an immediate $4-5k to be comfortable, and he deserves to get it, I feel like the person/s responsible can wait until he's comfortable to get their money back, if it cannot be proven that they caused it, which is my hope. I would hate to find out that I am as naive as I'm told and that his issues are not genetic. Think of how you all would feel to be accused of abuse if you weren't guilty of anything but ignorance and a little greed maybe. So, trying to be very careful here and tread lightly. I  thought maybe I was looking at something wrong or missing another side to it. 

Chaz Reinhold

by Chaz Reinhold on 28 April 2012 - 01:04

Your question is to vague, and doesnt have any info. Without any of these, I'd say stick to the agreement. How can you prove these things? Physical injuries like hips, unless the dog was hit by a vehicle and has documented injuries, is hard to prove. If it is abuse, etc., how do you prove that? Every time someone adopts a dog and it is a genetic Nervebag, they assume it was abused. More than likely, that is why it was up for adoption. They didn't have a good breeder that would take it back. Hard to prove anything. Unless you talk to people they train with, neighbors, etc., hard to prove.

Jenni78

by Jenni78 on 28 April 2012 - 02:04

As I said, the responses given already helped.

  

Chaz Reinhold

by Chaz Reinhold on 28 April 2012 - 02:04

Lol. Didn't no I couldnt ad my .02 too the conversation. I ask next time.





 


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